Two Year Parts and Labor
Limited Warranty
Two Year Parts and Labor Limited Warranty**
Royal Range of California (hereafter referred to as Royal) limited warranty applies to all equipment that has been unaltered, properly installed and maintained in accordance with national and local codes and in accordance with the Royal installation/operations manuals.
NOTE: 2-year limited warranty is defined by parts and labor for the first year and parts only for the second year on legitimate warranty issues.
Royal products are warranted to the original purchaser to be free from defects in material and workmanship under normal use for a period of Two (2) years from the date of original installation not to exceed a total of 30 months from the date of manufacture.
The normal wear and tear of parts is not considered a defect. Cast iron parts are warranted for 90 days only.
This warranty does not apply to equipment damaged, altered, or abused, accidentally or intentionally modified by unqualified service personnel or with missing or altered serial nameplates.
Fryers and Pasta Cookers: All fryer filter systems, RHEF Series fryer & RPC Pasta Cookers will have a limited Two (2) year parts and labor. **All RFT, REEF Series and RCF-25 fryers will have one (1) year parts and labor from the original installation not to exceed a total of 18 months from the date of manufacture. RHEF series stainless steel fry tanks have a limited Ten (10) years, prorated and all other stainless-steel fry tanks have five (5) years, prorated. Screens and oil return hose are considered wearing parts. The fryer diffuser assembly warranty is 1 year.
Royal agrees to repair or replace defective parts (with normal ground shipping) due to flaws in material or workmanship during the warranty period. Labor to repair or replace defective parts shall be warranted when performed by an authorized Royal service agency.
Travel over 50 miles, holiday or overtime labor charges are not covered under this warranty.
Proper installation, initial check out, air shutter adjustments, or normal maintenance such as cleaning, adjustment or calibration of controls is the responsibility of the dealer, owner-user or installing contractor and is not covered by this warranty.
In the event of a warranty or other claim, the sole obligation of Royal will be the repair or replacement, at the Company’s option, of the appliance or the component part. This repair or replacement will be at the expense of Royal except as limited by this warranty statement. Any repair or replacement under this warranty does not constitute an extension in time to the original warranty. Parts covered under this warranty will be repaired or replaced, at the Company’s option, with new or functionally operative parts. The liability of Royal on any claim of any kind, including claims based on warranty, express or implied contract, negligence, strict liability, or any other legal theories will be exclusively the repair or replacement of the appliance. This liability will not include, and the purchaser specifically renounces any right to recover special, incidental, consequential, or other damages of any kind, including, but not limited to, injuries to persons, damage to property, loss of profits or anticipated loss of the use of this appliance.
PRICES: All prices are subject to change without notice. Prices do not include sales or any other local state tax.
SHIPMENTS: Shipments must be inspected promptly upon receipt. No claims for damaged merchandise or missing parts or other errors will be recognized unless written notice thereof is given to Royal within 15 days after the shipping date.
NOTE: Royal Range reserves the right without prior notice to make changes to the warranty policy and revisions in product specifications, design, and materials which in the opinion of the company will provide greater efficiency, performance, and durability.
RETURNED GOODS: Returned goods are subject to a 20% re-stocking charge and the cost of reconditioning. Prior authorization by Royal must be granted and returned goods must be shipped freight pre-paid.
Custom units including fryer filter systems built to buyers’ specifications may not be returned or cancelled.