Royal Range Equipment Start-up Request
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Thank you for requesting a start-up of your new Royal equipment. You should have purchased your start-up through your restaurant equipment dealer when you purchased your equipment. If you did not, you can do it at anytime.
To see a completed list of the items on the start-up and performance check click here:
Please read and accept our Royal Start-up and Performance policy, on this page, and you will then be able to request your equipment start-up and performance check.
The start-up and performance request must be entered on the Royal Range website 72 hours before service is needed, if in a metro area of coverage and 5 working days, if in an outlying area of coverage.
IMPORTANT: Prior to this service being performed all utilities, electric, gas, water, drains as applicable must be connected and in operation. Also, the ventilation system must be in place and operable
Fryers must be boiled out and have oil on hand for the start-up to be completed.
WARNING: If improper or inadequate ventilation or utility connections are encountered, the service agent will give a brief, clear description in the COMMENTS space and inform the customer that the service will need to be rescheduled.
Note: If conditions do not allow the start-up and performance check to be completed when the service agency is requested to do so, repeat calls will be at the responsible party’s expense.
Royal will only pay for one trip per request form.
If warranty work is required, please contact Royal’s service department for such work prior to performing the service (800-796-2414).